Digital/downloadable products – Digital products are NOT refundable. AMG Concept Pte Ltd makes every effort to allow you to examine and sample our digital products to ensure that you know what you are getting. We want you to be satisfied. But we also need to guard against piracy, unwarranted copying, and other malicious behavior. For this reason downloaded eBooks, AudioBooks, Videos, design templates, headers, banners, and documents samples are not refundable. If you have doubts about our products please contact us in advance using contact form. We will do our best to answer your questions.